Delete your JogOn account
In the app, go to Profile › Delete account. No app? You can do it here instead: we’ll email you a code to check it’s your account.
What’s deleted
Everything: your account, plans, runs and workouts, heart-rate data, routes, notes and connections. It’s deleted straight away from our live database, and we revoke our access to the services you connected.
What’s kept
- Deleted data can survive in our encrypted database backups for up to [BACKUP WINDOW], until they roll over. We never restore deleted accounts from backups.
- Your runs and workouts in Strava, Apple Health, Health Connect, Garmin and the other services you connected stay there: we only delete our copy.
- Deleting your account doesn’t cancel a subscription bought through the App Store or Google Play. Cancel it there: here’s how.
Prefer email?
Email callumbuttery@gmail.com from the address on your account and we’ll delete it for you. More on how we handle your data in our privacy policy.